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REPLAY: How to take your emails omnichannel | Takeaways from Love and Links

Author
Nikki Elbaz | Email marketing strategist for SaaS brands
Published
Mon 07 Jul 2025
Episode Link
https://nikkielbaz.com/podcast

♻️ This is a replay episode originally aired on Feb 21, 2024. I’m resurfacing it because – as much as we love fresh content – replaying smart ideas deepens the insights. And a second listen usually surfaces something you missed the first time ‘round. So, earbuds in — pen out. Let’s make this listen actionable. ♻️

About this episode

Let's dive into the strategies and methods used in the Valentine’s Day love letter email Devin wrote for the Bit.ly customers, featured in Episode 3.

Takeaways

(1:37) Takeaway #1: Take stock of your customer lifecycle after big changes.

(3:47) Takeaway #2: Don’t be scared to sell. The products you’re pitching provide value, as long as you’re not being too pushy.

(4:46) Takeaway #3: Stop evaluating emails by length. Instead, focus on the outcome of the length.

(6:16) Takeaway #4: Borrow from other media

(8:06) Takeaway #5: Think outside the inbox, especially if you’ve got a team to help amplify

(9:24) Takeaway #6: Try a sentiment rating system

Links from this episode:

Take another look at the email we featured in Episode 3

Plan more effective campaigns with my Email Playbooks or with my SaaS Success Pack.

Free consult when you sign up for Kit (formerly ConvertKit) using this affiliate link. Terms and conditions here.

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