ENC340 – Workflow Learning at McKinsey: Solving Global Performance Challenges

In this episode, Malwina Karolczyk-Sliwa who is Learning Manager at McKinsey shares her insights about workflow learning and performance support. Malwina shares her definition of workflow learning, discusses use cases like onboarding or to improve consistency and business continuity. Malwina also shares a real life case study about a digital coach for new hires. She offers practical tips for implementation of performance support and provides a glimpse into the future of workflow learning. Malwina presented this topic also at Online Educa Berlin, so we are happy to share it to a wider audience via the EducationNewscast Podcast.