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How Net Promoter Score is Calculated

Author
Brandon White
Published
Mon 12 Sep 2022
Episode Link
None

Learn how to calculate your Net Promoter Score.

If you would like the Net Promoter Score Calcuator Google spreadsheet that Brandon mentions in the episode simply send Brandon an email at [email protected] with "NPS Google Spreadsheet" in the subject line and he'll send it to you for free.

Net Promoter Score Series

  1. Net Promoter Score Introduction:  The Most Important Question to Ask Your Customers
     https://myedgepodcast.com/episodes/the-most-important-question-to-ask-your-customers-net-promoter-score-introduction-ep-376-782
     
  2. What Net Promoter Score (NPS) is and Why It’s A Great Metric to Use
     https://myedgepodcast.com/episodes/the-most-important-question-to-ask-your-customers-net-promoter-score-introduction-ep-376-782
     
  3. What Your Net Promoter Score Means
     https://myedgepodcast.com/episodes/what-your-net-promoter-score-means-ep-381-962

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