Best of Disambiguation - Elevating the Customer Experience with Generative AI
- Author
- Michael Fauscette
- Published
- Fri 05 Jul 2024
- Episode Link
- None
🎙️ Welcome to this Best of episode of the Disambiguation Podcast, "Elevating the Customer Experience with Generative AI" where we delve into the transformative power of AI in the areas of marketing, sales, and customer service.
🌟 Our special guest, Lily Chiu-Watson, Director of Product Marketing Experience Intelligence at Adobe Digital Experience BU, shares her expert insights on leveraging generative AI to revolutionize customer interactions and business strategies.
🔍 In this episode, we discuss:
-How generative AI is reshaping the functions of marketing and sales.
-Innovative strategies for personalizing customer experiences with AI.
-Real-world examples of AI-driven success stories in customer service.
-The future of customer engagement in the era of AI technology.
