AI and the Customer Journey
- Author
- Michael Fauscette
- Published
- Fri 10 Nov 2023
- Episode Link
- None
AI and Generative AI have huge potential to help businesses improve the entire customer lifecycle. I'm joined by AI, CRM and process automation expert Jeff Nicholson for a wide ranging discussion on AI and generative AI in sales, marketing and customer service and how the application of these technologies can enhance the customer journey.
