DigitalTransformationTalk: Making the customer journey the focal point of your transformation roadmap

This is the audio-only version of our weekly digital technology and innovation talk show, DigitalTransformationTalk. Join us every Tuesday for free by visiting www.business-reporter.co.uk/digitaltransformationtalk

The panel discussion is titled:

DigitalTransformationTalk: Making the customer journey the focal point of your transformation roadmap

• Using advanced data-driven insights to identify areas for significant improvement
• Deploying AI to enhance conversational messaging and deliver seamless interaction
• Measuring and reporting on your enhanced customer experience, and delivering an improved ROI

This episode is hosted by Kevin Craine

https://www.linkedin.com/in/kevincraine/

Nagendra Shukla, Co-Founder, UnBound

https://www.linkedin.com/in/nagendrashukla/

Kirsten Jepson, Fractional Product Marketing Leader, Consultant

https://www.linkedin.com/in/kirstenjepson/

Ronald Gerlach, Chief Marketing Officer, Gaubert Oil Company

https://www.linkedin.com/in/ronald-gerlach/

Ilias Tsatalmpasidis, Growth Marketing Director, HyperJar

https://www.linkedin.com/in/tsatalmpasidis/

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