From Vision to Reality: Building Smart Hospitals That Actually Work

Healthcare expert Lorren Pettit shares insights on how hospitals are transforming from basic digital systems to AI-powered smart healthcare environments, covering real-world applications and implementation challenges.

Key Takeaways:

• Beyond basic digitization - Hospitals are progressing toward predictive, AI-driven care using new maturity models that guide smart technology adoption.
• Southeast Asia leads adoption - Indonesia, Malaysia, and the Philippines are pioneering smart hospital development, often outpacing traditional markets.
• AI shows real results - Successful applications include medical imaging, radiology diagnostics, and automated revenue cycle management.
• Culture drives success - Technology implementation requires addressing staff resistance and cultural change, not just new systems.

Lorren Pettit, Alliance for Smart Healthcare Excellence
Megan Antonelli, Founder & CEO, HealthIMPACT Live