Digital Customer Experience Podcast

(00:00) Data, Creativity, and Leadership

This chapter explores the intersection of creativity, leadership, and technology, featuring insights from Hannah Kohlberg, a leader in strategy and data. We d…

(00:00) Future Trends in Automotive Marketing

This chapter explores the dynamic intersection of technology and automotive marketing with Morten Fries Olsen, the Chief Marketing Officer at Sembler Gro…

(00:00) Balancing Human Connections With AI Integration

This chapter explores the intersection of AI, technology, and human connection within the context of Scania, a leading commercial vehicle manuf…

In this insightful episode of the Digital Customer Experience Podcast, hosted by Daniel Paul, we dive into the transformative journey of the telecom industry with Jenny Garnet, EVP of People and Chan…

Join us as we explore the depths of digital customer experience with Lina Hasic, a seasoned expert from the fields of FMCG, retail, and e-commerce. Hosted by Daniel Paul, this episode uncovers the nu…

Unlock the transformative power of AI in the realm of customer experience with digital visionary Marco Andre, whose insights promise to elevate your understanding of marketing strategy and the human-…

Let's dive into the world of Robin Wong, a true pioneer at the intersection of artificial intelligence and fashion e-commerce. Robin's journey is nothing short of remarkable, from making waves at BT …

Imagine the future of driving, where your car isn't just a machine but an extension of your digital lifestyle. This is the reality that Dr. Umar Zakir Abdul Hamid, a trailblazer in future mobility fr…

(00:00) Digital Customer Experience With Jessica Spahn

This chapter welcomes Jessica Spahn, Managing Director of Volvo Cars in Sweden, where I explore her unique journey from aspiring to work in law …

Embark on an enthralling exploration of the digital frontier with Rikke Aagaard Petersen, Volvo Car Denmark's marketing maven. Our conversation takes us behind the scenes of a brand that's steering t…

Join me, Daniel Paul, on a journey through the dynamic world of the automotive industry with Joe Brown, the marketing maestro of Frank Letter Auto Group, as we explore the impact of AI and the evolvi…

Join the digital customer experience revolution as we sit down with Mario, the trailblazing founder of Genie and former innovation maestro at Novartis. With a past as rich and diverse as the sectors …

(00:00) Carlos Eid

(13:27) Medical Sector Potential and Misconceptions

(21:15) Differentiating Omni-Channel and Multi-Channel Engagement

This chapter welcomes Carlos Eid, Executive Medical Director Card…

(00:00) Digital Customer Experience and Mentorship Insights

This chapter welcomes Paul Prior, a renowned digital strategist and speaker, who shares his journey from a self-conscious teen to an acclaim…

Gear up to uncover the intricacies of digital customer experience transformation in the Pharmacy sector with our esteemed guest, Maria Yazdi, Head of Customer Service at Apotek Hjärtat. This episode …

Meet Paulo Gentil, digital solutions manager at Abbvie, a man with insights to share and stories to tell, all woven into the fabric of his rich Brazilian culture. He’ll spin you a tale about football…

We're excited to let you in on a wonderful conversation we had with the maestro of customer experience, Helge Tennø. His insights on becoming customer-obsessed and the powerful role of AI in revoluti…

(05:20 - 07:40) Pharmaceutical Industry Revolution and Customer Engagement

(15:41 - 16:03) Executing Company Transformation With Diverse Individuals

(25:11 - 28:07) Opportunities for AI in Digital Tran…

00:00 - Danny (Host)

Welcome to Digital Customer Experience podcast by Kiosk. I'm Daniel Fall and I'm thrilled to bring you stories, insights and expert opinions from the ever-evolving world of digita…

--------- EPISODE CHAPTERS ---------

(0:00:18) - Challenges and Personalization in Digital Sales

(0:08:44) - E-Commerce Boosts Telia Sweden's Omni-Channel Sales

--------- EPISODE CHAPTERS WITH SHORT …