The Perfect Verbal Skills to Get 5 Star Reviews

In this episode Sandy Pardue let's us know how there is so much more that happens besides just "asking" for a review... and sometimes we don't even ask! So  in this episodes we break down the steps. A couple things you want to do is:

Boost the confidence of your team.

Make sure your employees are complimenting other team members IN FRONT of the patient. 

Ask the patient in a leading way, for a review as they are already complimenting the doctor/ hygienist/ assistant or whoever worked on them.

We also discuss how to handle and reply to a negative review.