Hiring Detour: How Culture Shapes Every Hire

In this episode of Dental Drill Bits, Dana Salisbury and Sandy Pardue discuss the challenges of hiring and retaining new employees in dental practices. They explore the reasons behind high turnover rates, the importance of effective onboarding, and creating a welcoming workplace culture. The conversation emphasizes the need for structured training plans and the impact of workplace bullying on employee retention. The hosts also highlight the financial costs associated with poor hiring practices and the significance of enhancing the candidate experience.

• Stop blaming the applicant and look at your own processes
• Onboarding is crucial for employee retention
• A welcoming culture can significantly impact new hires
• The cost of hiring mistakes can be substantial
• Workplace bullying can drive new employees away
• Structured training plans are essential for new hires
• Communication during the hiring process is key
• Involve existing staff in the hiring process
• Always welcome potential candidates regardless of openings
• Evaluate your practices to improve employee satisfaction

Join Sandy in Las Vegas for Front Desk Pro, a high energy, high impact training event designed to level up your front desk systems and skills.

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A big thank you to our show sponsors for helping bring Dental Drill Bits to you each week:

• Plan Forward – The membership plan experts helping practices boost revenue and patient loyalty. https://www.planforward.io/

• Mango Voice – The smart, all in one business phone system designed for dental practices. https://mangovoice.com/

• Identity Dental Marketing – Stand out, get noticed, and attract your ideal patients with custom marketing strategies. https://identitydental.com/