Dental Drills Bits
Sandy Pardue of Classic Practice Resources & Dana Salisbury discuss issues facing the dental practice owner of today. This is the podcast where you will want a pen and paper to take notes on every single procedure, system, step by step process, and lessons Sandy shares that she has accumulated in 40 years.
Enjoy the fun, laid-back vibe as things get real.
Sandy is an energetic lecturer and consultant in the area of dental practice management. She is Director of Consulting with Classic Practice Resources and has over 40 years of “hands-on” experience.
- Update frequency
- every 7 days
- Average duration
- 26 minutes
- Episodes
- 228
- Years Active
- 2017 - 2025
From Sucktember to Success: How to Save Your September
In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury tackle one of the most dreaded times in the dental calendar: “Sucktember.” As kids go back to school and cancellations rise, many…
Hiring Detour: How Culture Shapes Every Hire
In this episode of Dental Drill Bits, Dana Salisbury and Sandy Pardue discuss the challenges of hiring and retaining new employees in dental practices. They explore the reasons behind high turnover r…
Hiring Series: Interview Techniques that Work
In this episode of Dental Drill Bits, hosts Dana Salisbury and Sandy Pardue go beyond the surface of the interview process to reveal the deeper intentions that should guide your hiring conversations.…
Hiring Series: Hiring Efficiently with a Group Interview
Episode Description:
In this episode of Dental Drill Bits, Dana Salisbury and Sandy Pardue continue the Hiring Series with a proven time-saving strategy: the group interview. Sandy shares her step-by…
Plan Forward: A Smarter Alternative to Insurance
Exploring Dental Membership Plans: A Smarter Alternative to Insurance
In this episode of Dental Drill Bits, Dana Salisbury and Sandy Pardue are joined by Meg Lohman from Plan Forward to unpack why in…
Marketing Your Practice to Top Talent
Episode Summary:
In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury tackle one of the most underestimated tools in the hiring process—your job ad. They explain why hiring should be…
Job Descriptions Might Be Costing You Great Hires (Part 3: Creating Job Descriptions)
Episode Summary:
In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury explore the often-overlooked power of a well-crafted job description. They explain why generic or outdated descr…
Why Working Interviews Don't Work
In this episode, Sandy Pardue kicks off a powerful conversation about the most overlooked step in fixing front desk chaos: assessing your team’s current morale, mindset, and motivation. Before you im…
RERUN: The Real Reason Your AR Is Out of Control (And It's Not Insurance)
In this eye-opening episode, Sandy digs into one of the most overlooked contributors to rising accounts receivable (AR) in dental practices—abandoning mailed statements too soon.
You may be emailing …
The Truth About Dental Marketing
What if your marketing isn’t the problem—but your expectations are? In this episode, Dana and Sandy welcome Grace Rizza, the powerhouse behind Identity Dental Marketing, to break down why most dental…
Hiring or Hustling Backwards? (Part 2: Leadership, Metrics & the True Cost of Delay)
Hiring is never just about plugging a hole. It’s a strategic leadership move—and when rushed or mismanaged, it can quietly sabotage your entire practice.
In Part 2 of the Hiring Series, Dana and Sand…
Hiring or Hustling Backwards?
A growing team sounds like success, but adding the wrong hire too soon can wreck morale, raise overhead, and increase chaos.
In this kickoff to the Hiring Series, Dana and Sandy break down how to ass…
Meetings That Matter: Turning Staff Time Into Practice Power
A dental team without effective meetings is like a GPS with no signal—lost, frustrated, and going in circles.
In this episode, Dana and Sandy dive into the often-overlooked power of consistent, struc…
Marketing Can't Save You From a Bad Phone Call
You can have the best marketing strategy in the world, but if your phone skills are lacking, patients will walk. In this episode, Dana and Sandy get real about what happens when dental teams unknowin…
Scoreboard Success: 10 Front Desk KPIs That Drive Production
We’re diving into a topic that separates struggling practices from high-performing ones—your front desk metrics. Dana and Sandy break down the most important KPIs your admin team should be tracking d…
Making Membership Work: Clearing Up some of the Myths and Why It’s Reshaping Dentistry
Membership Plans That Work: What Compliance Really Looks Like
Dental membership plans aren’t new—but compliance around them is becoming more critical than ever. In this episode of Dental Drill Bits,…
Lonely at the Top, Leading with Authority (Even When You’re Friends)
We’re diving into a topic many practice managers quietly struggle with—what happens when your team feels more like friends than employees? Dana and Sandy tackle a heartfelt listener question: “How do…
Vacation-Proofing Your Team
Vacation-Proofing Your Team
Episode Description Taking time off as a dental professional shouldn't leave you stressed out or worried about what's happening back at the office. In this episode of Den…
Gossip at Work: The Hidden Cost of Chatter
Gossip at Work: The Hidden Cost of Chatter Dental Drill Bits with Sandy Pardue and Dana Salisbury Gossip at Work: The Hidden Cost of Chatter 0:00
Episode Description Gossip may seem like harmless cha…
The Down Economy: Prepared Not Panicked
When the economy starts to shake, most dental practices start to shrink. But Sandy says now is the time to lean in and level up—and she’s sharing exactly how to do it.
In this episode, Dana and Sandy…