Episode 68: Pep Ferreiro

In this episode Tara speaks to a super professional, a man who is on top of the job with an exceptional standard for working with visitors to Deia, Pep Ferreiro, the Head Concierge of Hotel La Residencia. In their talk we learn about what it takes to create an environment of customer satisfaction at one of the world’s finest hotels. Pep’s enthusiasm for his work is as inspiring as his ability to make magic happen.