This episode discusses Uber's recent pilot program in the United States, which allows women riders to request female drivers and vice-versa, to enhance safety. It highlights that this "Women Preferences" feature has already been implemented and tested in various African markets by companies like Uber and Bolt, predating its U.S. debut.
The episode explains that safety concerns, particularly sexual assault reports, necessitated these features, yet their overall success hinges on increasing the number of female drivers, which remains a significant challenge due to various societal and economic factors.
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