From Eye Rolls to MVPs: Making Practice Part of the Game

Want to know what separates average sales teams from championship ones? It’s not just hustle — it’s practice. In this episode of Dealer Talk, Jen dives into the power of daily role play and how dealership managers can create a culture where practice becomes the norm (not the cringe).

Whether your team is avoiding the phones, recycling templates, or just not closing deals, role play is the competitive edge you’ve been missing. Jen shares real-life coaching stories from the field, proven role play strategies, and how to make it fun, fast, and effective in just 10 minutes a day.

🔑 In this episode:

• How to normalize role play without the eye rolls

• Building a practice calendar that sticks

• How to coach feedback the right way — with real take-twos

• Creative ways to spark energy, boost confidence, and celebrate MVPs

• Real scripts, scoring, and coaching tips you can use this week

If you’re ready to build a championship culture, this one’s for you. Get your clipboard, coach — it’s game time. 🏆

Dealer Talk with Jen Suzuki Podcast |[email protected] | 800-625-1590 | edealersolutions.com | Jen Suzuki, President and Founder of eDealer Solutions, Inc. | Dealership Education | www.edealersolutions.com | Meet me! bit.ly/3J7011t  | Dealer Talk with Jen Suzuki 🎧 https://apple.co/38lmHM1 🎧 https://spoti.fi/3uQ2nd1 | Loyalty-Based Selling Strategies on CBT News | https://bit.ly/3JlcXAx

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