51: Czech Republic Develops Sophisticated Ecosystem for Efficient Management and Automation of Services, Says Joe Appleton of ABSL

The Association of Business Service Leaders (ABSL) was established in the Czech Republic ten years ago and currently represents over 100 member companies. How do these business service centers adapt to changes like digital transformation and sustainability to stay competitive, innovative, and resilient? There are some questions for Joe Appleton, Managing Director of ABSL.