CXChronicles Podcast Episode 16 -- with Mac Hansen former tech-giant Head of CX
- Author
- Adrian Brady-Cesana
- Published
- Fri 06 Apr 2018
- Episode Link
- None
In this episode we talk with Mac Hansen, former head of Customer Experience at a software tech-giant that hails from the Redmond, WA area. Mac dives into his experiences leading the customer experience team and expanding their global reach into China and Australia.
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