CX with SG: AI, Data and Customer Experience CX-CRM. Masterclass learning insights with SG

In a crowded market where products feel interchangeable, how can your business truly stand out? This episode reveals why your brand is more than a logo or slogan—it’s the living heartbeat of your ent…

The Convergence of B2B and Digital Commerce
For decades, B2B and digital commerce seemed like separate worlds—one built on long-term relationships and complex decisions, the other on speed, convenien…

Is your online presence playing hide-and-seek with customers? For too long, SEO was treated as a technical trick to outsmart algorithms. But the game has changed. Search is no longer just about ranki…

In an era where traditional ways of working are rapidly becoming obsolete, simply adopting new tools isn’t enough. This episode explores why AI isn’t just another technology trend but a structural sh…

In today’s fast-moving business world, traditional marketing tactics no longer suffice. Many organizations pour resources into one-off campaigns that quickly fade. This episode introduces growth mark…

Welcome to an exploration of social media’s evolution—from a simple digital town square to a core pillar of modern enterprise marketing. What once meant posting and hoping for likes has become a comp…

Welcome to a journey into modern enterprise growth, where content marketing evolves from a set of disconnected tactics into a true engine of business success. In today’s fast-changing digital landsca…

In today’s shifting digital landscape—where algorithms constantly change and platforms feel like rented land—one channel continues to prove its enduring power: email. Once a simple broadcast tool, em…

In today’s fast-paced business world, a few ads or a single campaign aren’t enough. Many enterprises chase short-term results while missing the bigger picture. This episode shows how paid media, when…

Imagine the familiar world of marketing suddenly shifting into a dynamic, unpredictable landscape where old maps no longer work. This is today’s reality. Our upcoming podcast explores how marketing h…

In today's rapidly changing market, simply tweaking last year's plan isn't enough to truly win. Business leaders face a crucial choice: continue on a path of inertia or embark on a journey of transfo…

The landscape of business is fundamentally changing. Organizations are moving beyond simply selling products, focusing instead on delivering comprehensive solutions and, most importantly, exceptional…

Imagine your business and your customers are two sides of the same coin. A truly perfect customer experience is achieved when these two sides function as one unified entity. In this podcast, we explo…

Mergers and acquisitions are transformative events, bringing together different organizations with unique ways of operating and engaging customers. The crucial question becomes: how do you successful…

The way businesses connect with customers has changed dramatically. Driven by rapid technological growth and evolving business models, we've moved beyond traditional Customer Relationship Management …

Unlock the secret to building a powerful brand that resonates deeply with today's conscious customers. As consumers increasingly prioritize sustainability, it's no longer an option – it's a necessity…

Imagine a world where your business not only meets customer expectations but consistently anticipates and exceeds them. What if every interaction felt deeply personal, every offering perfectly timed,…

Every business today is looking at the potential of Artificial Intelligence. But moving from initial exploration to building a strategic AI practice that delivers real, lasting value is the crucial n…