“Communication Is Confidence”—Iesha Westmoreland on the Real Competitive Edge

Cut The Tie Podcast with Iesha Westmoreland

What if the key to your business growth isn’t a new marketing tactic, but learning how to truly communicate? In this episode, Thomas Helfrich talks with Iesha Westmoreland, a conflict resolution and communication specialist who helps businesses bridge communication gaps between leaders, employees, and customers.

From being groomed for mindful speech at a young age to professionally coaching since 2015, Iesha shares how getting out of her own way and embracing mindfulness transformed her business. She also explains why knowing your employees on a personal level can be the fastest route to stronger teams and better results.

About Iesha Westmoreland:

Based in Atlanta, Georgia, and serving clients worldwide, Iesha Westmoreland is a conflict resolution specialist, communication coach, freelance journalist, and writer. She helps employers and employees bridge communication gaps, improve customer interactions, and prepare for high-stakes conversations and interviews. With decades of informal and formal experience—including hands-on work across multiple industries—she brings a uniquely practical and empathetic approach to building confidence and connection in the workplace.

In this episode, Thomas and Iesha discuss:

• Getting out of your own way
  How letting go of self-doubt and overthinking allowed Iesha to take bigger risks and move her business forward.
• Early lessons in mindful speech
  The guidance from her aunt taught her to slow down, choose words carefully, and see situations from multiple angles.
• Mindfulness as a business advantage
  Why being fully present in conversations can prevent conflict, build trust, and strengthen relationships.
• Turning challenges into tools
  How past career pivots and high-pressure situations sharpened her ability to resolve conflicts with empathy.
• The power of knowing your employees
  Why understanding personal situations, learning styles, and communication preferences can improve both morale and results.
  
  

Key Takeaways:

• Mindfulness fuels business growth
  Staying present and aware helps you pivot, adapt, and communicate effectively.
• Critiques aren’t personal—they’re fuel
  Learning to accept and apply constructive criticism can be transformative.
• The epiphany moment matters
  Hold onto the moment of clarity that sparked your change—it can guide you through challenges.
• Employee relationships drive results
  Knowing your team beyond their job title can improve performance and retention.
• Life’s lessons are business assets
  Personal experiences, good or bad, can make you a stronger professional if you use them wisely.
  
  

Connect with Iesha Westmoreland:

💼 LinkedIn: https://www.linkedin.com/in/uniquelyiesha/

Connect with Thomas Helfrich:

🐦 Twitter: https://twitter.com/thelfrich
📘 Facebook: https://www.facebook.com/groups/cutthetie
💼 LinkedIn: https://www.linkedin.com/in/thomashelfrich/
🌐 Website: https://www.cutthetie.com
📧 Email: [email protected]
🚀 InstantlyRelevant.com: https://www.instantlyrelevant.com

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