Importance of Customer Journey Mapping

Join Tacey & Her Special Guest Stacy Sherman owner - DOING CX RIGHT! As they discuss The Importance of Customer Journey Mapping!

Timestamp: 00:53: Stacy's Story

Timestamp: 04:14: Customer Journey Mapping

Timestamp: 10:02: Best Practices

Timestamp: 21:39: Stacy's Speed Round

Stacy's Contact Information: LinkedIn: stacysherman

Instagram: @doingcxright

Website: https://doingcxright.com

Tacey's Contact Information is all on the episode website: https://customersfirst.libsyn.com