Framing Language to Best Service Your Customers

Tacey & Leslie discuss how to clearly, concisely and directly communicate with your customers. How plain language can help reduce customer complaints and improve brand engagement.

Timestamp: 4:46: What is plain Language?

Timestamp: 6:46: Writing a 5 star answer to a 1 star review.

Timestamp: 11:10: 12 Not so boring ways to start a customer service email.

Timestamp: 14:54: Speed Round

Leslie's contact info:

Instagram: @ewriteonline  Website: www.ewriteonline.com

Tacey's social media links on the episode website, click below