Review response rate, building customer relationships, and how to be everywhere at once for your customers
- Author
- Erin Schurtz
- Published
- Tue 13 Aug 2019
- Episode Link
- https://www.podomatic.com/podcasts/customerzero/episodes/2019-08-13T12_43_23-07_00
Today on Customer Zero we talk to Rob Ghaderi from Bad Apple and he breaks down with Host Jay Bean the reviews dilemma that local businesses face and how to encourage reviews without violating Google's policy, and how to respond the right way to make your customers more loyal.
