The Role of CFOs in Culture Change

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Net revenue grows 69.4% in 3 years - CFO credits culture change.

Episode Insights and Takeaways

• Culture is dynamic and constantly changing, requiring intentional efforts to shape and improve it.
• Deliberate culture change can lead to significant improvements in financial performance and other measures.
• Data, celebration, and leadership are key factors in successful culture change initiatives.

In this episode, Sue interviews Matthew Streeter, the Chief Financial Officer for North Country Healthcare. Throughout the episode, Matthew emphasizes the dynamic nature of culture and the need for intentional culture change. He shares examples from his career where deliberate culture change led to significant improvements in financial performance and other measures. Matthew also highlights the role of data, celebration, and leadership in culture change, and encourages CFOs to embrace and invest in culture change initiatives.

Capstone helps rural hospitals be the provider- and employer-of-choice to keep care local and margins strong. Learn more via a complimentary consultation call. Schedule at:  CapstoneLeadership.net/Contact-Us

Learn more - and register - for an upcoming Capstone Leadership Summit:  CapstoneLeadership.net/Upcoming-Events

Hi! I’m Sue Tetzlaff. I’m a culture and execution strategist for small and rural healthcare organizations - helping them to be the provider and employer-of-choice so they can keep care local and margins strong.

For decades, I’ve worked with healthcare organizations to navigate the people-side of healthcare, the part that can make or break your results. What I’ve learned is this: culture is not a soft thing. It’s the hardest thing, and it determines everything.

When you’re ready to take your culture to the next level, here are three ways I can help you:

1. Listen to the Culture Change RX Podcast
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3. Break through to the next level of greatness in your organization with help from my team and me.
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You can email me at [email protected] and put “BREAKTHROUGH” in the subject line and I’ll get you all the details.