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Culture Bytes: The Formula Behind Your Hospital’s Future: Fading or Rocket Fuel?

Author
Sue Tetzlaff
Published
Wed 09 Jul 2025
Episode Link
None

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In this episode, Sue Tetzlaff discusses the challenges and strategies for leadership in healthcare organizations, emphasizing the importance of moving beyond the status quo to foster growth and community impact. She introduces two contrasting formulas for organizational success: the fading formula, which leads to deterioration, and the rocket fuel formula, which focuses on investing in people, service, and quality to drive growth. Tetzlaff shares her experiences and insights on strategic planning and execution, urging leaders to prioritize foundational pillars for sustainable improvement.

The strategic formula you follow matters: the “Fading Formula” leads to burnout and stagnation, while the “Rocket Fuel Formula” powers lasting improvement and faster growth.

The 2-minute video clip referenced in this episode:  https://vimeo.com/1096998506?share=copy

  • A flawed strategy formula can quietly erode even the best organizations—deteriorating culture, overstretching people, and stressing systems.
  • The fading formula stresses people and deteriorates quality, leading to organizational decline versus the intended positive growth.
  • The rocket fuel formula emphasizes a priority investment in core pillars which represents the core mission of the organization - high quality services. 
  • Successful healthcare organizations prioritize people, service, and quality.
  • Strategic plans must be built on effective formulas for success.
  • Expert guidance can enhance strategic planning and execution.
  • Strengthening healthcare organizations positively impacts communities.

Need help improving the culture, performance, and results of your healthcare organization? If so, let’s talk:  https://www.capstoneleadership.net/contact-us


Are we connected yet on LinkedIn? https://www.linkedin.com/in/suetetzlaff/



Capstone helps rural hospitals be the provider- and employer-of-choice to keep care local and margins strong. Learn more via a complimentary consultation call. Schedule at:  CapstoneLeadership.net/Contact-Us

Hi! I’m Sue Tetzlaff. I’m a culture and execution strategist for small and rural healthcare organizations - helping them to be the provider and employer-of-choice so they can keep care local and margins strong.

For decades, I’ve worked with healthcare organizations to navigate the people-side of healthcare, the part that can make or break your results. What I’ve learned is this: culture is not a soft thing. It’s the hardest thing, and it determines everything.

When you’re ready to take your culture to the next level, here are three ways I can help you:

1. Listen to the Culture Change RX Podcast
Every week, I share conversations with leaders who are transforming healthcare workplaces and strategies for keeping teams engaged, patients loyal, and margins healthy.

2. Subscribe to our Email Newsletter
Get practical tips, frameworks, and leadership tools delivered right to your inbox—plus exclusive content you won’t find on the podcast.
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3. Break through to the next level of greatness in your organization with help from my team and me.
When you’re ready to be the provider and employer-of-choice, we’ll help you implement proven frameworks that strengthen culture, improve experience and ensure your organization thrives.
You can email me at [email protected] and put “BREAKTHROUGH” in the subject line and I’ll get you all the details.

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