Marden defends: Anti-Vaxxers Are Making the World More Dangerous.
PRACTICAL TAKEAWAY TIPS
1. Even when someone is unwilling to take our suggestion, respect their right to disagree with you, educate them on what you believe to be the consequences of their choice, and generously invite them to return in the future, if they would ever need your services or further information in the future.
2. When our conversation incorrectly summarizes our words or mischaracterizes our statements, try to avoid being defense, aggressive, or condescending about them misquoting you, and instead reach for generous, kind and forgiving language, like what Marden used when he said, “Ah no, I didn’t quite say that.”
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