How to lead a client services team in an award winning digital marketing agency, with Beth Sharma
- Author
- Jenny Plant - Account Management Skills Ltd
- Published
- Tue 22 Nov 2022
- Episode Link
- https://podcasts.castplus.fm/e/q80424w8-how-to-lead-a-client-services-team-in-an-award-winning-digital-marketing-agency-with-beth-sharma
Welcome to Episode 75 with my guest Beth Sharma, Client Services Director at Hallam. This episode is for you if you're interested in any of the following three areas:
- You'd like to know what the Client Services Director does in an award-winning digital marketing agency.
- You'd like some tips on how to get more client recommendations.
- What it means for the client services team if you work for a B Corp agency.
Given the current unstable economic climate, client retention for agencies is a real top priority right now. If you'd like some training for you or a member of your client-facing team in how to manage your client relationships, so you'll be seen more as a proficient proactive advisor, rather than a reactive audit taker, check out the details of my Account Accelerator programme. You can book a quick call with me to see if it's the right fit.
