Creative Agency Account Manager Podcast
This podcast is for you if you are managing day to day client relationships in a creative agency. The aim of the podcast is to share insights and tips to help you add more value to the client's business, strengthen your relationships with your clients, develop your skills in account management and grow your agency's business.
- Update frequency
- every 12 days
- Average duration
- 43 minutes
- Episodes
- 145
- Years Active
- 2020 - 2025
What your client’s Procurement team wants: insights and strategies, with Tina Fegent
Welcome to episode 145. This episode is going to be particularly useful if you want to understand how to engage with your client’s marketing procurement department and understand the world through t…
00:48:29 |
Tue 02 Sep 2025
4Ps of AI-enabled account management, with Jenny Plant
Welcome to Episode 144. In this episode, Jenny Plant discusses how account managers can remain indispensable in the face of AI's transformative impact on marketing.
She explores the current AI landsc…
She explores the current AI landsc…
00:31:56 |
Tue 19 Aug 2025
Practical AI for Non-Techie Agency Leaders, with Heather Murray
Welcome to episode 143. This episode continues our theme of AI integration into the agency business operations. My guest is Heather Murray, a generative AI expert, Top 5 MarTech influencer globally, …
00:40:55 |
Tue 05 Aug 2025
Mastering agency niching: How to boost your pipeline and navigate AI, with Steve Guberman
Welcome to Episode 142. I'm chatting with Steve Guberman. With over 25 years in the creative, marketing, advertising, and public relations industry, including a decade spent running and eventually se…
00:39:43 |
Tue 22 Jul 2025
The Case for Splitting Account Management & Project Management, with Brett Harned
Welcome to episode 141. I'm chatting to Brett Harned, a consultant, coach, and author with 20+ years of experience leading digital and creative teams. He helps organisations solve people, process, an…
00:45:16 |
Mon 07 Jul 2025
Inside Client Services: A CSD's Take on Global Expansion, with Laura Smales
Welcome to episode 140, with Laura Smales, Client Services Director at Creative search marketing agency, Rise At Seven.
This episode is going to be particularly interesting if you are a CSD in an agen…
This episode is going to be particularly interesting if you are a CSD in an agen…
00:47:24 |
Thu 26 Jun 2025
Conversations not presentations - mastering sales, with Blair Enns
Welcome to episode 139.
My guest is Blair Enns - a globally recognised author, speaker and the founder of Win Without Pitching, a sales training company that has transformed how creative professional…
My guest is Blair Enns - a globally recognised author, speaker and the founder of Win Without Pitching, a sales training company that has transformed how creative professional…
00:42:04 |
Thu 12 Jun 2025
Why Account Management Deserves More Respect, with David C. Baker
Welcome to episode 138. If you’re managing client relationships - or leading others who do - this episode is packed with practical advice.
I’m joined by David C. Baker, widely regarded as "the expert…
I’m joined by David C. Baker, widely regarded as "the expert…
00:54:10 |
Tue 27 May 2025
How adding account management impacted an event production agency, with Cameron Magee
Welcome to episode 137. If you’ve ever wondered when’s the right time to introduce an account manager role into your agency - or how that change might impact the way you serve clients - this episode …
00:56:50 |
Tue 13 May 2025
From employee to advocate: Why account managers should build a personal brand, with Claudia Cardinali
Welcome to episode 136.
We’re talking about a topic that’s becoming a real game-changer for creative agencies - the power of personal branding and employee-generated content.
If you're an account mana…
We’re talking about a topic that’s becoming a real game-changer for creative agencies - the power of personal branding and employee-generated content.
If you're an account mana…
00:48:49 |
Fri 25 Apr 2025
Smaller, Faster, More Human: The Future of Agencies, with Carl Smith
Welcome to episode 135. There’s a quiet shift happening in the agency world - and today’s episode gets right into it.
More and more agencies are choosing to stay lean, move faster, and build businesse…
More and more agencies are choosing to stay lean, move faster, and build businesse…
00:46:46 |
Mon 14 Apr 2025
The Impact of AI on SEO agencies, with Kevin Gibbons
Welcome to episode 134. I spoke to Kevin Gibbons, founding director of Re:signal, a specialist ecommerce SEO agency, driving organic search growth for clients including Under Armour, FatFace and ASIC…
00:44:55 |
Thu 27 Mar 2025
The AI business consultancy, with Tom Head
Welcome to episode 133. I'm chatting with Founder of G3NR8, Tom Head, about how AI is impacting business. G3NR8 is a consultancy for a new age, innovating business with AI. Tom has spent two decades …
00:52:52 |
Wed 05 Mar 2025
How to run strategic marketing campaigns for your agency
Welcome to episode 132. This one will be particularly interesting and useful for you if you are responsible for marketing your agency's services.
Agencies are experts in the field of marketing and ar…
Agencies are experts in the field of marketing and ar…
01:24:03 |
Tue 25 Feb 2025
How GenAI is transforming pharma marketing & healthcare communications
Welcome to episode 131. If you are a healthcare communications agency owner, or an account manager working in healthcare communications, and you're looking to stay ahead in the ever-evolving world of…
01:12:45 |
Tue 11 Feb 2025
Why agencies needs a people and culture plan, with Theresa Carter
Welcome to episode 130. I’m joined by Leadership Coach and People & Culture Consultant, Theresa Carter.
Agencies are people businesses, so it's essential to the success of the agency to attract and …
00:43:16 |
Tue 28 Jan 2025
Mastering client-centric account growth in 2025, with Jenny Plant
Welcome to episode 129. In this episode Jenny breaks down the three key areas to focus on if you want to maximise the growth of your existing client accounts in 2025:
1. Finding COMMERCIAL CLARITY
Agen…
1. Finding COMMERCIAL CLARITY
Agen…
00:29:19 |
Tue 14 Jan 2025
How to be a leader people want to follow, with Traci Schubert Barrett
Welcome to episode 128. This conversation is going to be particularly interesting for you if you’re keen to develop your leadership skills.
It’s for you if you’re currently in charge of the agency and…
00:51:11 |
Tue 31 Dec 2024
Top 10 tips & insights from the podcast in 2024, with Jenny Plant
Welcome to episode 127. Thank you for listening in 2024. Looking back at this year, I’ve been reflecting on the superb guests I’ve had on the show. I thought I’d select a handful of soundbites from t…
00:25:54 |
Mon 09 Dec 2024
Who cares about advertising? - with Brian Jacobs and Crispin Reed
Welcome to episode 126. In this episode, I chat to Brian Jacobs (Founder, BJ&A) and Crispin Reed (Founder, Skyscraper Consulting) about what’s wrong with the advertising industry.
And what specifica…
And what specifica…
00:42:39 |
Tue 19 Nov 2024
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