145 – Working with Shame in Counselling

External Verification of Training Courses - General Data Protection Regulation























In episode 145 of the Counselling Tutor Podcast, Ken Kelly and Rory Lees-Oakes explore shame--a widespread human emotion--and working with shame in counselling. 'Check-In with CPCAB' then looks at the role of external verifiers in counselling training. Last, in 'Practice Matters', the presenters discuss the General Data Protection Regulation and its implications for counselling professionals.



















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Working with Shame in Counselling (starts at 1.45 mins)







Feeling shame is a natural part of being human, and does have a useful function in helping members of a society to live together harmoniously. Shame of this type can be referred to as 'healthy shame' or 'adaptive shame'.







However, shame can become toxic, with individuals affected by individual and cultural introjects and conditions of worth that lead to them feeling deep worthlessness.







This feeling is often kept hidden, making it especially difficult for people to talk about to others.







Shame may reveal itself in the counselling room indirectly via a range of vocabulary and body language, as Judith Lewis Herman describes in her 2007 paper on shame.







Ken and Roy explore working with shame effectively in counselling: unconditional positive regard towards the client and what they are bringing is paramount.







Normalisation and psycho-education are also important elements in supporting clients who are experiencing shame.







Rory has written a handout about working with shame in counselling. This is available here, or through the Handouts Vault and Counselling Study Resource (CSR).















Check-In with CPCAB: External Verification of Training Courses (starts at 11.40 mins)







Rory talks to Heather Price (Senior Counselling Professional) at CPCAB (Counselling & Psychotherapy Central Awarding Body) about the role of external verifiers.







These awarding-body representatives visit training centres regularly (at least once a year) to inspect their standards of delivery (teaching) and assessment.







Rory and Heather explore:









why external verification matters, and its benefits to students







what external verifiers are looking for when they attend a training centre







how external verifiers gather the evidence they need







how external verifiers relate to students and tutors.









In short, external verification involves meeting groups of students (without tutors present), meeting tutors, and sampling internal portfolios. If the verifier is not satisfied with what they find, it is the tutors not students who are held to account.







Moreover, the ensuing discussion aims to be constructive rather than punitive, with the aim of ensuring high quality standards are adhered to across all providers.







You can find more information about CPCAB on its website. CPCAB is the UK's only awarding body run by counsellors for counsellors.















General Data Protection Regulation (starts at 26.05 mins)