86: Your Guide to Customer Care w/ Ali Cudby, Alignmint Growth Strategies

Ali Cudby is the author of the best-selling book, Keep Your Customers: How to Stop Customer Turnover, Improve Retention, and Get Lucrative, Long-Term Loyalty. We talk about pay equity in non-sales roles and what type of a career can someone grow into in Customer Care. There is a lot of growth and potential in this niche within B2B sales.