About Bertha Robinson: Bertha Robinson is the founder of Star One Professional Services, a business coaching and consulting firm that helps clients get beyond goal setting and get to goal achievement. Goal achievement is where life fulfillment soars. Bertha is certified in TriMetrix HD, DISC (observable behavior), 12 Driving Forces (motivation), and Acumen (measuring cognitive style; how we think & make decisions through TTI Success Insights. She is also qualified to assess EQ (emotional quotient) with a tool that can help individuals sense, understand and effectively apply the power of emotions to facilitate higher levels of collaboration and productivity. Check out the latest episode of our Conversational Selling podcast to learn more about Bertha.
In this episode, Nancy and Bertha discuss the following:
Key Takeaways:
"So much being thrown at business leaders if we're looking just at the banking industry. There's a lot of fear, and there's a lot of too much movement going on, and not a lot of reflection. And when you stop and think about the strategy, you do just that, you stop. You think. You ask questions of your team if you have the courage of your competitors. And when you get all that information back, then you can really form a really great strategy as to how you move forward. Because when we all started our business, we started with that initial business plan, the mission, the vision, and the values. But your vision should get bigger, and you should get clearer. And if you want to be able to capture that, you need a really good strategy. And you need to revise that and review it often because things are moving." – BERTHA ROBINSON
"In essence, you will find that what's already in you is what you cultivate. Thoughts are things. Create the relationships that you want. If you intend to create good relationships, you will; if you don't, you won't. So I truly believe that there's goodness in people. I hope that I impart that in my children and share that with my team and my clients." – BERTHA ROBINSON
Connect with Bertha Robinson:
Try Our Proven, 3-Step System, Guaranteeing Accountability and Transparency that Drives RESULTS by clicking on this link: https://oneofakindsales.com/call-center-in-a-box/
Connect with Nancy Calabrese: