Kristie Jones | Establishing More Accountability and Clearer Expectations

On this week’s episode of Conversational Selling, we speak with Kristie Jones, the Principal at Sales Acceleration Group. She is an expert in the Midwest that helps SaaS startups build and scale their sales and customer success teams, also helping with sales processes, strategy, hiring, and implementation. Her 19 plus years as a sales leader in the SaaS space fuels her passion for helping business owners increase revenue and retain customers.

We chat about communicating clearly with our teams, as well as:

• The objective ways we measure goals


• Creating a culture of accountability


• The requirement for managers to set the expectations and targets


• Growing up in a family-owned business, and her “kitchen table education”


• Learning the hard way that culture is critical


• And more