Moses Thien: Mastering Customer Journeys and Scaling Businesses

In this episode of Constructive Conversations, Moses Thien, a digital growth consultant, shares how his journey from pharmaceutical sales to digital marketing led him to help over 250 businesses optimize their customer journeys and scale beyond $1 million. Moses dives into the importance of mapping client experiences, fixing bottlenecks, and building systems that drive predictable growth. He also discusses the mindset shifts needed to overcome challenges and highlights the value of failing fast, learning from mentors, and aligning personal values with business success. This episode is packed with actionable insights for entrepreneurs looking to scale effectively and sustainably.