090—Personalizing the Customer Experience
- Author
- Clate Mask
- Published
- Wed 22 Jan 2020
- Episode Link
- https://keap.com/resources/podcasts/personalizing-the-customer-experience
Crystal Heuft and Rob Stevenson define what personalizing the customer experience means, the steps it takes to make the customer feel welcome and catered to individually, and the psychology behind personalized customer experience. Tune in for more.
