23 What should you do when the other person's opinion is 'wrong'

Conflicts over disagreeable opinions get personal so fast, and, too often, they get insulting. How can you hold such a wrong opinion, you may ask them? Here's an alternative that lets the discussion over opinions stay civil instead of turning into a fight that heats the house.

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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

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