Navigating Negative Comments In Your Online Community

Should you allow negative comments about your online program or business inside of your community? Shana will explain why she thinks you should allow those negative comments and the risk you take when you don't. She will also share some reasons that you wouldn't want to allow them. Either way, it's important that you make a decision. 

Key Takeaways:

Intro (00:00)

What is a negative comment? (01:37)

Complaints or criticisms about the business or the program (02:06)

Allowing negative comments in a few different situations (03:28)

Cultivating a very positive culture within your community (06:01)

Episode wrap-up (07:28)

Additional Resources:

Learn how to work with Shana: www.shanalynn.com 

Learn more about Shana’s Community Training Program: www.communitycultivated.com

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

Be sure to follow the podcast, so you never miss an episode!