Communication in health and social care - Audio
Whether working with older people, vulnerable children or patients suffering ill health or disability, care providers' ability to communicate is not only useful, but essential. This album provides an invaluable insight into all aspects of communication, with both colleagues and service users. It shows how the difficulties of operating effectively in stressful situations can be overcome and even used as a learning and developmental experience. With contributions from carers and service users, this material provides an intricate and sympathetic analysis of interpersonal relationships in care work. This material forms part of The Open University course K309 Communication in health and social care.
- Update frequency
- every day
- Average duration
- 18 minutes
- Episodes
- 8
- Years Active
- 2009
Communication in health and social care
A short introduction to this album
00:01:01 |
Fri 18 Sep 2009
Relationships in two settings
Using two locations in the West Midlands, interpersonal relations are analysed in the context of everyday working practice, providing a unique look at intercommunication between agencies.
00:18:22 |
Fri 18 Sep 2009
Facilitating rehabilitation
The central aspect of many social and healthcare initiatives is the patient, and this section discusses in detail the ways in which effective communication is ensured.
00:15:37 |
Fri 18 Sep 2009
Blaming culture or learning culture?
Issues of communication and confidentiality are paramount in child protection services, but has this caused a culture of blame in the service? An independent reviewer discusses this difficult issue.
00:17:36 |
Fri 18 Sep 2009
Participating in power
Roger Priestly has suffered with MS for twenty-five years. He has ensured the necessary services for his needs are available. He discusses his own reactions to the system, and how he has learnt to c…
00:17:40 |
Fri 18 Sep 2009
Taking care
This lively section presents three dramatised scenes set in a care home for elderly residents. The scenes analyse residential care from multiple viewpoints.
00:21:26 |
Fri 18 Sep 2009
Cope in such an intense emotional environment?
The casualty ward of any hospital is a place of extreme emotion for patients and staff alike. Three A&E nurses explain how they cope in such an intense emotional environment.
00:28:15 |
Fri 18 Sep 2009
Skills in action
Service users and care workers highlight the ways in which specific communication skills can develop performance and recovery.
00:30:02 |
Fri 18 Sep 2009
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