Colony Confidential Podcast
Professional Development without the suit and tie.
- Update frequency
- every 6 days
- Average duration
- 23 minutes
- Episodes
- 209
- Years Active
- 2018 - 2024
We're from Flatbush Brooklyn
Did you hear the Flatbush Brooklyn was just recognized as the Coolest city in the world! That's all we needed to hear this week! So now, we reintroduce ourselves and our Brooklyn origin stories. Jo…
Beyond Basic Training: Building a Customer Service Team that Rocks
Hey there, customer service warriors! This Colony Confidential episode is your survival guide to turning those angry phone calls into happy goodbyes. Alongside Margaret Garcia from Grit PPO we’re…
Level Up Your Phone Calls Again: AOPC 2.0 with Grit PPO's Margaret Garcia
We all learned a lot on the Art of the Phone Call AKA AOPC training with Margaret Garcia from Grit PPO so it only makes sense that we get together once more and annoucne : We're back for round two!
J…
Unlocking AI Secrets: Your Essential Guide to Pest Control Success
Whether you're a pest control veteran or someone passionate about the convergence of technology and industry, this episode equips you with the knowledge to leverage AI for unparalleled success. Tune …
Catching up with the Sheehans
It's been a busty few weeks around here and now - it's holiday time! Come listen in as Ed and Joe catch up for the first time in weeks. Topics include the recent shows and events, Ed's recent travel…
Pest World 2023 Pre Game
Ed and Joe are preparing for an incredible few days in Hawaii for Pest World 2023. Hoping to make new friends and see some of the old ones too. We can't wait to see what's new and come back here to…
Boosting Pest Control Efficiency: Your Key Starting Point
Optimizing efficiency in pest control is an ongoing process. Today we are taking a look at what's been working for Valerie Cruzado in the business she owns and operates in Georgia. Join us as we exp…
Navigating Chat GPT and Artificial Intelligence for Pest Control
Don't miss out on the latest insights from Colony Confidential! Join us as we explore the impact of AI and chat GPT in pest control with Lorne Sederoff and James Rocker. Today the return with even m…
Beyond the Buzz. The Impact of A.I. on Pest Control
We start this season off with a bang. We wanted to delve into the realm of artificial intelligence (AI) and its profound impact on the pest control industry. We were lucky enough to have Lorne Sede…
Productivity Hacks for PMP's with GPS Trackit
In this episode of Colony Confidential, GPS Trackit's Jeff Allsop and fellow PMP Valerie Crudo from Protective Pest Solutions share their top productivity hacks for pest management professionals. …
The one thing you must do to make sure your business survives this year
Larry Shaffer joins us once again to teach us some of what he knows. As the host of Activating your X-Factor , Larry is a true champion of personal development and performance. He explains how he t…
Year End prep for Business
It's the last days of 2022 and we're between parties, hosting and crunching numbers. Ed and Joe talk all about some wins - employee retention! and overall high morale. You can certainly pick up som…
Finding your way out of burnout and exhaustion - Tools to help you move ahead with Larry Shaffer
Today's guest is Larry Shaffer Senior VP of Marketing and Business Development at Insperity. Larry has spent decades working with teams large and small and has a special affinity for entrepreneurs -…
Turning Adversity into Advantage - how inflation and recession concerns are affecting the home service industry
Going Back to Basics all season long. Today we take another deep dive into one od Ed's favorite sayings Turn adversity into advantage.One of the most important lessons to remember from this episode …
Pest World 2022 Recap
The Colony Confidential team took NPMA Pest World in Boston MA by storm, and now we're spilling all the beans. About the products, the people and of course the parties!
Ed and Joe discuss the high…
Operational Basics - Fleet Management
Join Jeff Alsop as he schools us on the Basics of Fleet Management. If you didn't know you needed it - this is your chance to learn more. If you have vehicles let's automate your maintenance, routi…
Telephone Basics for the Service Industry
There's experts then there's Margaret Garcia! Our go to for anything to do with communication. Margaret's company Grit PPO answers hundres of phone calls every day so she knows more than anyone els…
Back to Basics Family Business
The new season is finally here!
We've been weathered but we're not out. Join Ed & Joe for all new topics and tips this season. We have a hige annoucement and wonderful new partners to help boost …
Tech talk with Jeff King
Knowing the Challenges is half of the Battle
Welcome back to the Colony Confidential Podcast, today Ed and Joe talk about some of the biggest challenges facing business owners and some of the ways we're going to overcome them. We touch on topi…