Joanna Pena-Bickley – Alexa, what makes a good IoT experience?

At AWS ReInvent 2019, Joanna Pena-Bickley, Head of Research & Design for Alexa devices at Amazon, joins us to discuss harnessing the “magic” in technology and the role of design in making technology more accessible and relatable for all humans. They chat about inspiring work in the “sexy” industrial IoT space, the increasing adoption of machine learning and AI, as well as aspirations to democratize and demystify technology through inclusive design.