Coffee with Mr. IoT: Erica Volini–Optimizing your workforce’s hot, warm, and cold bodies

Mr. IoT attended the 4th annual Singularity University Global Summit in San Francisco where he spoke with Erica Volini, Global Leader for Human Capital, Deloitte LLP, about the “Workforce of the Future.” Erica redefines the workforce as a mix of full-time employees (hot bodies), gig workers (warm bodies), and automation (cold bodies), and talks about how companies can prepare for the shifts that technology is creating. Robert and Erica discuss the challenge of optimizing work to get maximum human output, productivity, and ROI by ensuring humans are doing what we do best – creating, innovating, connecting, and establishing relationships.