Customer Service IS Marketing | Chris Malta's EBiz Insider Podcast
- Author
- Chris Malta | 30+ Years In Online Business
- Published
- Sun 06 Jul 2025
- Episode Link
- https://chrismalta.libsyn.com/customer-service-is-marketing-chris-maltas-ebiz-insider-podcast
If you think customer service is something you have to do after the sale, you're already missing the whole point. For a small online business, good service is your marketing. It’s your reputation. It’s the difference between being remembered and being refunded.
