...With Joe Fox, Head Concierge, Hyatt Regency London - The Churchill

This week we’re joined by Joe Fox, Head Concierge at Hyatt Regency London - The Churchill. Joe talks about his varied concierge roles over the years, including his time as chief concierge on a cruise ship, the benefits of being a member of Les Clefs d’Or and the most unusual requests he’s received from guests.