Checking In by Hotel Owner
Welcome to "Checking In," a weekly podcast produced by Hotel Owner, tailored for hoteliers and professionals navigating the dynamic world of hospitality. Join us as we delve into insightful conversations with industry experts, trailblazing entrepreneurs, and ambitious newcomers. Each episode offers valuable advice, industry insights, and inspiring stories designed to empower your success. Whether you're a seasoned hotel owner or embarking on your career in this vibrant industry, Checking In has stories you'll love. Tune in for your weekly 'check-in' and let's elevate your hospitality game.
- Update frequency
- every 6 days
- Average duration
- 42 minutes
- Episodes
- 93
- Years Active
- 2023 - 2025
How community and collaboration have bolstered Marcliffe and its legacy
In this episode we speak to Kellie Rixon MBE, general manager at Marcliffe. Kellie spoke about Marcliffe’s ambitious reinvestment and rebrand, how guest and community input has been central to its tr…
00:48:46 |
Fri 05 Sep 2025
Tej Walia on the success of Foxhills’ ‘bleisure’ blueprint
In this episode we speak to Tej Walia FIH MI, Managing Director of Foxhills Collection. Tej spoke about the management lessons learned during his eight years at Hilton, his approach to fostering stro…
00:45:14 |
Fri 29 Aug 2025
Embracing Yorkshire warmth through The Grand’s ‘No Fuss Five Star’ ethos
In this episode we speak to Adam Dyke, General Manager of The Grand, York, where he discusses how the hotel provides a ‘No Fuss Five Star’ experience, the importance of embracing family guests in the…
00:47:10 |
Fri 22 Aug 2025
Peter Zielke on how rethinking hostels has helped fuel Safestay's record growth
In this episode we speak to Peter Zielke, COO of Safestay. He spoke about the drivers behind Safestay’s record full-year performance, including how Safestay has grown its ancillary revenues across th…
00:47:35 |
Fri 15 Aug 2025
Obvlo’s CEO on how tech can enable enriching and personalised local experiences for guests
In this episode we speak to Callum McPherson, the founder and CEO of Obvlo, an AI solution that creates travel recommendations for hotel guests. Callum discussed how Obvlo turned from a viral Google …
00:41:58 |
Fri 08 Aug 2025
How Red Carnation Hotels' CEO empowers teams through a people-first culture
In this episode we’re joined by Jonathan Raggett, chief executive officer of Red Carnation Hotels. We explored Jonathan's journey to the top, including how he landed the chief executive role without …
00:50:43 |
Fri 01 Aug 2025
Adela Cristea on how conversions have spearheaded Radisson's record-breaking growth strategy
In this episode we're joined by Adela Cristea, chief development officer of the UK, Ireland and the Nordics at Radisson, who discusses the group’s focus on converting existing properties into Radisso…
00:28:30 |
Fri 25 Jul 2025
How Hotel Indigo is using local narratives to bring heart and community to Leeds
In this episode, we speak to Simon Grace, the general manager of Hotel Indigo, Leeds. Simon discussed how all aspects of the hotel’s design are inspired by the city, and how this plays into Indigo’s …
00:41:07 |
Fri 18 Jul 2025
Leading with heart: Serena von der Hyde on hospitality, inclusion & identity
In this episode of The Checking In Podcast, we speak to Serena von der Hyde, Founder of Your Space, about her journey from leading a hotel at 19 to building an inclusive hospitality brand. Serena sha…
00:46:17 |
Fri 11 Jul 2025
Wyndham’s EMEA president on leading brand consistency with heart
In this episode we speak to Dimitris Manikis about his career journey from Greece to Wyndham, the ways in which you can uphold a consistent brand across different countries and cultures, and how the …
00:50:16 |
Fri 04 Jul 2025
No Ordinary Hospitality's MD on why risk and diversification are key to unlocking revenue
In this episode we speak to Richard Harrison, managing director of No Ordinary Hospitality. Richard discussed his approach to assessing risk with new creative ventures, his advice for diversifying yo…
00:49:50 |
Fri 27 Jun 2025
Inside the expansion playbook of Chestnut Group’s Philip Turner
In this episode, Philip Turner, the founder of Chestnut Group, discusses his journey from financial services to hospitality, how he has scaled Chestnut Group at speed and is preparing for future acq…
00:43:36 |
Fri 20 Jun 2025
How to unlock a great storytelling experience with your events offering
In this episode we speak to Gareth Winebloom and Lewis Bound, general manager and deputy operations manager at Rowton Castle. They discussed how storytelling at the castle plays a key part in enhanci…
00:56:35 |
Fri 13 Jun 2025
How can rooms managers use perception and personalisation to elevate guest journeys?
In this episode we speak to Asja Samperi, rooms manager at Hyatt Regency London - The Churchill. Asja spoke about how her love of travel, languages and connection with people has shaped her career pa…
00:43:22 |
Fri 06 Jun 2025
James B. Clarke on how The Master Innholders is helping hoteliers ‘distil excellence’
In this episode we speak to James B. Clarke, General Manager of the Park Plaza Westminster Bridge and chair of The Master Innholders. James spoke about the Master Innholders' latest conference and wh…
00:36:57 |
Fri 30 May 2025
Graeme Green on creating ‘moments of magic’ at the revamped Crossbasket Castle
In this episode we speak to Graeme Green, Managing Director of Crossbasket Castle. We spoke about his time at The Point in New York and how American hospitality has influenced his leadership approach…
00:59:43 |
Fri 23 May 2025
The new age of loyalty: unlocking revenue through smarter guest engagement
In this episode we speak to Kathryn Wright, COO at customer loyalty platform Antavo. We discussed the rise of card-linking and gamification in loyalty programmes, and how hoteliers can capitalise on …
00:46:48 |
Fri 16 May 2025
Community, Purpose and Place: Behind people-first Kinsfolk’s first space, The Newman
In this episode we speak to Paul Brackley, the founder and CEO of Kinsfolk & Co. We discussed how Paul and his team built a purpose-led hospitality brand from the ground up, how thoughtfulness, commu…
00:58:12 |
Fri 09 May 2025
Tim Davis on how hoteliers can best outpace growth in a softening market
In this episode we welcome back Tim Davis MBE, Founder and Managing Director of PACE dimensions. We spoke about the evolution of the branded hotel space and how businesses can best capture their "unf…
Fri 25 Apr 2025
Why Scotland’s hotel market is topping growth charts
In this episode we speak to Marc Finney, Head of Hotels & Resorts Consulting at Colliers. We discussed Colliers’ 2025 Hotel Market Index, which highlighted the strength and resilience of the Scottish…
00:40:38 |
Thu 17 Apr 2025
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