The IT Channel’s Lawyer: Brad Gross on AI Risks, MSP Contracts & Avoiding Costly Legal Mistakes

Brad shares critical legal insights every MSP and IT channel partner should know, from the dangers of using AI tools like ChatGPT to create contracts, to Master Service Agreement (MSA) pitfalls, client off-boarding risks, and how to protect your business when clients or vendors create liabilities.

⏱ Episode Guide & Key Topics:

00:01:00 – Meet Brad Gross: From hacker to prosecutor to “The Channel’s Lawyer” 

00:03:30 – How Brad became the go-to attorney for many MSPs 

00:05:00 – Who Brad represents: MSPs, SMBs, and beyond 

00:08:15 – Master Service Agreements: Common traps & how to avoid them 

00:12:20 – AI risks: Protecting MSPs from shadow IT and client mistakes 

00:16:00 – Off-boarding dangers: Preventing financial and legal fallout 

00:19:45 – Vendor contracts: Red flags MSPs should never ignore 

00:22:00 – Emerging legal trends impacting MSPs right now 

00:30:40 – Why AI can’t replace legal expertise in contracts 

00:33:07 – Success story: How Brad’s firm saved a client from disaster 

00:37:40 – Where to find Brad Gross online & at upcoming events 
 

A new episode of Channel Insider: Partner POV is released every other Thursday. 

Watch the interview on YouTube @ChannelInsider_NewsAndTrends

If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at [email protected]

For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.com

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Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. 

The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.

Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.