Technology Changing Leadership

Technology has a profound effect on the practice of leadership and management. Jared and Stephen explore the effect technology has had on recruitment, training and customer service. They also look ahead at the potential effect of Artificial Intelligence.

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References

Stone, D. L., Deadrick, D. L., Lukaszewski, K. M., & Johnson, R. (2015). The influence of technology on the future of human resource management. Human resource management review, 25(2), 216-231.

Peifer, Y., Jeske, T., & Hille, S. (2022). Artificial intelligence and its impact on leaders and leadership. Procedia Computer Science, 200, 1024-1030.

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