Alex Hynes - Managing Director of Scotland's Railway

Alex Hynes was appointed Managing Director of the ScotRail Alliance in June 2017. Two years later, he was promoted to the broader role of Managing Director, Scotland’s Railway, following further operational devolution from Network Rail to Scotland. He currently leads the delivery of Scotland’s Railway through the ScotRail Alliance.

In a wide ranging conversation with Don Ledingham, Co-CEO  of Ceannas, Alex explores:

• Impact of childhood experiences on his leadership
• Working 'on', not 'in' the business
• Managing a system
• Accountability
• Scanning horizons
• Business are all about people
• Customers and Employees are inextricably linked
• Impact of climate change
• Safe home every day
• Balancing Warmth and Edge
• Entrepreneurship
• Making or breaking someone's day as a leader
• Leadership as a journey
• Listening and learning for free
• Culture and the future