The Career Strategy No One Talks About with Colleen Pender, Head of Technology at NAB

"Stop chasing golden carrots. Build your skills, stay visible, and create real value where you are."

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 Thanks to our sponsor - CH Talent Solutions 

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Colleen Pender on LinkedIn

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In this powerful episode of The Career Confidence Podcast, Georgie sits down with Colleen Pender, a tech leader with over 14 years of experience at NAB, to uncover the career strategy that no one talks about—but every aspiring professional needs.

From mastering networking as an introvert to leveraging emotional intelligence over technical expertise, Colleen shares the actionable insights that took her from entry-level to leading teams of 40+. Whether you're job-hopping or aiming for a leadership role, this conversation will reshape how you approach career growth, leadership, and the future of work in tech.

Tune in to learn the keys to building clarity, confidence, and an unshakable career foundation.

Key Takeaways:

1. The Hidden Career Advantage: Why staying and growing within an organisation can outweigh job-hopping for quick salary gains.


2. Networking for Introverts: Practical tips to build visibility and create authentic sponsor-mentor relationships.


3. Emotional Intelligence Matters: Why tech leaders prioritise soft skills like adaptability and public speaking over technical expertise.


4. AI and the Future of Work: How curiosity and adaptability can help you thrive in a rapidly evolving tech landscape.

Timestamps:

3:02 – Colleen’s Journey: From Entry-Level to Head of Technology at NAB
6:35 – The Power of Education and Building Career Confidence
8:40 – Why Job-Hopping Isn’t Always the Best Move
11:57 – Networking Advice for Introverts: Building Sponsors and Mentors
15:02 – Setting Career Goals and Gaining Clarity for Confidence
18:32 – Soft Skills vs. Hard Skills: What Tech Leaders Are Really Looking For
23:53 – Leadership at Scale: Colleen’s Style and Managing 40+ People
27:54 – Why Leaders Must Recognise and Reward Good Performance
34:52 – Tackling Tough Conversations in Leadership
43:30 – Thriving as a Woman in Male-Dominated Boardrooms
46:02 – AI, Tech Trends, and Staying Ahead of the Curve
51:28 – What’s Next for Colleen: Her Vision for the Future