175: Adwoa Asare - Asamoah - Increasing Profitability through Customer Experience Management Frameworks

Adwoa Asare – Asamoah is the Lead Consultant for CX Hatchery and Associates Limited, which offers CX advisory services and implementation of Customer Experience Maturity Assessment, Strategy, and Business Process/User Experience Design and Re-engineering.

In this episode, Adwoa Asare provides insight on how businesses can leverage Customer Experience to increase their profits by implementing frameworks that maximize value for both employees and customers.

https://www.businessmic.com/adwoa-asare-asamoah/