173: Georges Essama - Improving Customer Experience in African Public Sectors

Georges Essama is the Head of Marketing, Communication and Customer Experience at CAMTEL in Cameroon, winner of CXPA's 2022 Emerging Leader Awards, and 2023 chair of CXPA Africa.

During our conversation, Georges shared the state of customer experience on the African continent, and how public sector organisations in Africa can improve their customer experience.

https://www.businessmic.com/georges-essama/