171: Rebekah Kabugo Mugisha - Putting customers at the centre of business strategy

Rebekah is the Customer Experience Manager of the National Social Security Fund, a quasi-government agency responsible for the collection, safekeeping, responsible investment, and distribution of retirement funds from employees of the private sector in Uganda who are not covered by the Government Retirement Scheme.

In this episode, we discuss the importance of putting customers at the centre of any business strategy.

Rebekah is also a poet whose work can be found here:  https://medium.com/@kabugo.becky

https://www.businessmic.com/rebekah-kabugo-mugisha/