Growth Strategy “Unhappy Customers are a Great Source of Info” Mike & Blaine

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Bill Gates is credited with the quote that “Your most unhappy customers are your greatest source of learning.”  Let’s face it.  Nobody likes to deal with customers who are mad at you.  Especially when they are emotionally charged.  In this week’s episode, Mike & Blaine discuss the challenges of dealing with an unhappy customer and how you can turn this situation into a win-win for everyone involved.

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Today's Beer:

Mike: Neighbour Pat’s Moose Drool Brown Ale

Blaine: Half Acre Beer Company - Deep Space IPA

@HalfAcreBeer

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