1. EachPod

97: How To Get The Most of Your Staff

Author
Tim Lyons and Randy Angsten
Published
Tue 25 Feb 2020
Episode Link
https://built-to-grow.simplecast.com/episodes/97-how-to-get-the-most-of-your-staff-682ErbXs

In this episode, Tim and Randy will talk about how gym owners should tackle the roles and responsibilities of their staff and why it’s important. Things can fall apart really quickly in a gym if the owner puts the wrong people in the wrong roles, and so it’s important for every gym owner to learn how they can effectively gauge the capabilities of their employees before delegating tasks to them. 

There are specific things that happen in a gym every day, like answering the phone, training clients, doing sales consultations, cleaning the gym, and others. Those things have to happen for the business to stay afloat, and so therefore, a gym owner has to be very keen on delegating them to the most qualified employees so they can become functions of the business. It’s only then that things can start to make sense where a gym’s successful operations are concerned. 

One of the best things Tim did earlier on at his gym was to conduct a DiSC personality assessment of all his employees, so he could figure out the role each employee was a fit for based on their personality. That worked wonders because his employees were performing much better than ever before, due to the fact that they were working in the areas that they were more passionate about or that were in line with their core values and internal motivators. Tim and Randy will talk more about that and share their strategies for how a gym owner can get the most out of their staff, while simultaneously increasing the invested interest of each employee. You definitely won’t wanna miss this one.

Key Takeaways:

  • The functions of things that need to happen will never change (02:49)
  • Your time versus what it's worth versus what you can pay somebody to do what you do (04:36)
  • The advantages of doing DiSC personality assessments with staff members (06:51)
  • The one thing that causes employees to underperform and be unhappy (07:52)
  • The monetary gain should be a bonus not a driving force (09:19)
  • Putting each of your trainers in charge of something makes them perform better (12:46)
  • If it's time for them to go, don't hold on (16:33)
  • Using the DiSC assessments as a tool (19:22)

Additional Resources:

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If you are interested in a free audit for your gym, visit http://bit.ly/free_gym_audit

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You can find out more about Tim and the strategies covered in this episode by checking out our website.

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Would you rather watch the video version instead?

Head over to our YouTube channel to watch this episode by going here

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If you don’t already have my book, get your copy FREE here.

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Connect with Randy:

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